Have a question about an order, return, or one of our skincare and beauty products? Contact our customer support team using the form below or email us directly.
Due to a high volume of scam calls, we are unable to respond to phone calls or voice messages.
For assistance, please contact us by email or use the enquiry form on this page. Our team will respond as soon as possible during business hours.
If your enquiry relates to an existing order, please include your order number and a clear explanation of what you need help with.
If your item has arrived faulty, damaged, incorrect, or with another issue, please provide:
Providing this information with your first enquiry helps our team understand the issue and respond more efficiently.
For delivery timeframes and tracking information, please refer to our Shipping & Delivery page.
For returns, order conditions, and other policies, please refer to our Terms & Conditions.
You can contact SOLE PARIS by email or send us an enquiry using the form.
If your message relates to an existing order, please include your order number.
SEND AN ENQUIRY
Complete the form below and provide as much relevant information as possible.
This helps us understand your enquiry and respond more efficiently.